The effect of job security, insecurity, and burnout on employee organizational commitment

The current research aims to understand the detrimental effects of job security (i.e., remaining in the same job), insecurity (i.e., concerns about continuing in the existing job), and burnout on employee organizational commitment. By investigating this context, the study also looks into how benevolent leadership may mitigate these negative effects. Employing event system theory, we conceptualize job insecurity, job security, and burnout effects as Covid-19-related events and how they may impact employee organizational commitment. Based to the findings, despite the mediation effects of benevolent leadership, job insecurity, and job burnout negatively impacted employee organizational commitment. Furthermore, job security was lowered by the mediating influence of benevolent leadership. The study findings have important implications for managers and organizations in dealing with future crises. © 2023 Elsevier Inc.

How death anxiety influences coping strategies during the COVID-19 pandemic: investigating the role of spirituality, national identity, lockdown and trust

The COVID-19 pandemic has created a highly stressful environment in which reminders of death are constant. This context of permanent mortality salience is likely to arouse death anxiety in individuals around the world that they must manage. This study investigates the effects of death anxiety on the adoption of different coping strategies during the COVID-19 pandemic in five different countries (N = 721, mean age = 32.83). The results show that higher levels of death anxiety mainly lead to the adoption of avoidance coping strategies and that spirituality and national identity moderate this effect, whereas lockdown does not. Moreover, trust in institutions is a mediator in the relationship between death anxiety and avoidance strategies.

The effect of type of company doing home delivery during a pandemic on consumers' quality perceptions and behavior

Purpose In the COVID-19 pandemic, consumers increasingly opt for, or are forced to, use home delivery services. The authors study retailers' decisions regarding "delivery mode", which is about outsourcing (vs. insourcing) the delivery service to a traditional delivery company or an unbranded carrier and its effects on consumers' perceived overall quality, perceived hygienic quality, and subsequently, willingness to stay with the firm beyond the pandemic. Design/methodology/approach A pre-test, an experiment and a post-test were conducted with participants from the UK (Total N = 380). Findings The results of this study show that (1) in a pandemic, perceived hygienic quality overshadows perceived service quality as a key determinant of consumers' choices, and (2) while consumers have a relatively negative view of the hygienic level of unbranded carriers, they do not differentiate between traditional delivery carriers and retailer-branded carriers. Thus, they are equally interested in using the services of the latter ones. Originality/value This study shows that during a health crisis, consumers change their hierarchy of motivations to reflect the new protection motivations. The authors usher perceived hygienic quality as a variable that should be seriously considered as both a tactical and a strategic variable affecting the attractiveness of alternative home delivery methods and consumers' intentions to continue using them after the pandemic.